testimonials

At Dutton Cycles, exceptional customer service is at the core of everything we do, and something we strive for in every interaction with our customers.

We are proud to know we are helping people get the most out of their bikes, and even prouder to know we are going about it the right way.

Thanks so much to those customers who choose to share their feedback with us. 

"I put my bike in for a rear wheel alignment the other week and not only did the guys do a good job on that but they also oiled up my chain and made a few more adjustments, thx heaps!" - Todd Sparreboom

"I really enjoy the way you guys are cyclists and not just retailers. It is great to be able to get out on the road and see that the blokes who sell and repair the bikes are the guys who are riding them. I recommend everybody I talk to about cycling, to go to Duttons." - Steve McCourt

"After years of thinking i could make do with servicing my own bike i finally gave in and let a bike shop do all the work.  As a result i'd be happy to let Dutton Cycles service it in future, where you know it's being looked after by mechanics who care about the end product!  The service gets top marks from start to finish and comes recommended to anyone who wants the job done correctly." - Mark Gordon

"With Dutton Cycles it is the after purchase service and advice that makes them different from others. I only had great service and help from them and has already purchased two bikes from them and are already looking at getting another two from them. Thanks guys." - Francios Gunter

"My Son is over the moon with his bike, thank you for all your help & top quality service." Krissy Yorke

"The bike was well worth the money compared to the junk heap that we initially bought from the large department store...thank god I got my money back and came to your store." - Len McChesney

"I was very pleased with the service I recieved and the attention of the sales staff. The bike which I bought was serviced before handover to myself, it highlighted how the sales staff are dedicated to their job. Once I purchase the bike the sales person came along to assist with getting the bike into our car which I thought was very good."  - Caroline Shuttleworth

"We love Dutton Cycles....Service is Amazing! Very personable, professional....a pleasure! Wish more businesses were this great to deal with." - The Novak Family

"Thank you so much for your assistance in purchasing our daughters' bike. The staff are exceptionally friendly and very helpful." - Renee Taggart

"Thanks Guys. The bike came back like new. Service worth every cent. Other son wants his bike like new now so we"ll see you next week." - Evan Dickson

"Helpful advice on choosing the right bike for my needs. Very happy with the service and feel confident that any problems I might have will be dealt with efficiently." - Sandra Denton

"The customer service experienced when I was purchasing a bike for my son was superb. The staff at Dutton Cycles possess a very friendly and family approach to assisting me in my purchase." - Sean Renner

"I bought my daughter's first bike from Dutton Cycles and the staff were very friendly and helpful in choosing the correct bike for her. She loves the bike and the quality of the bike is fantastic. I will be visiting Dutton Cycles again to buy a bigger bike in the future. I have already recommended you guys to my friends and some have already purchased a bike. Thanks heaps." - Sarah Smith

"It was great . The staff were so helpful with bike and my kids will be back. Keep up the good work." - Jennifer Dunne

"The extra yards you guys went to for us was greatly appreciatted. We are so glad we went with real bikes instead of Target bikes. We can't keep the kids off them." - Dave Guyatt

"My bike was reconditioned and ready for pick-up on the alotted day and I was able to ride the bike home which, considering the poor state of disrepair it was in when I delivered it to your store, was a great experience. It reminded me of why I USED to ride regularly and I vow to never leave it outside for four years again! Thanks for the recondition, parts and most of all, the service!" - Jed Nagle